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Shipping & Returns
Shipping Policy
At ER Custom Merch, we offer a convenient pickup-only service. Orders can be picked up at El Rodeo Elementary School, located at 605 Whittier Dr, Beverly Hills, CA 90210. Pickup will be available within 5 business days after placing your order, and it’s completely free.
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Pickup Instructions: Please wait for an email notification confirming that your order is ready for pickup. When arriving for pickup, ensure you have your order confirmation and a valid ID.
Return & Exchange Policy
We stand by the quality of our custom merchandise. If your item arrives damaged or if there is a manufacturing error on our part, we will replace it at no additional cost. Unfortunately, we cannot accept returns or offer replacements for any other reasons.
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